Terms and Conditions

Terms of Services

Contract partners

On the basis of these General Terms and Conditions (GTC), the contract is concluded between the customer and Organotoy UG (limited liability)

Organotoy UG(haftungsbeschränkt) is represented by:

Oliver Ring

Walsroderstrasse 271d

30855 Langenhagen, Germany

Hanover Trade Register

HRB 208239



Object of the contract

This agreement regulates the sale of new sex toys via the seller's online shop.

Due to the details of the respective offer, please refer to the product description of the offer page.

Conclusion of contract

The contract comes exclusively in the electronic business via the Onlineshop.

The offers shown represent a non-committal invitation to the submission of an offer by the customer order, which can then be accepted by Organotoy UG (limited liability). The order process for the contract includes the following steps in the Onlineshop:

Selection of the toys, inserting the toys into the shopping cart, pressing the order button, invoicing and delivery address input, payment method selection, verification of the order, pressing the payment order buttons and receiving the order confirmation mail

The contract is concluded by sending the order confirmation

You must be over 18 years to order from us. By pressing the order button, you confirm that you are over 18 years of age.

Contract duration

The contract is concluded indefinitely.

Prices, shipping charges and return costs

All prices are final prices and do not contain value added tax (VAT) according to §19 Paragraph 1 UStG.(German Law)

In addition to the final prices, depending on the shipping method, additional costs are incurred, which are displayed before sending the order. If there is a right of revocation and is made by this use, the customer bears the costs of the return.

Terms of payment

The customer has the possibility to pay by Paypal, cash on delivery and advance transfer.

delivery terms

We produce mostly according to the order, therefore the delivery takes place on average after 4 weeks, at the latest after 8 weeks. We ship the order from our own warehouse in Langenhagen, Germany. If we have a permanent supply impediment, we have the right to withdraw from the contract. The customer will be promptly informed about this and received services.


If the customer is a company, the guarantee period for new goods is limited to one year. The supplier is granted the right to choose between repair or new delivery if the goods are new and the customer is a company. This does not apply to claims for damages by the customer. Otherwise, the statutory provisions apply.

Contract design

The customer has no way to access the stored contract text directly. The customer can correct errors in the input during the ordering process via email.


Right of revocation

Right of withdrawal

You have the right to revoke this contract within 14 days of delivery without giving reasons.

In order to exercise their right of revocation, you must notify us (Organotoy UG (haftungsbeschränkt), Oliver Ring, Walsroderstrasse 271d 30855 Langenhagen) by means of a letter, fax or e-mail. You can use the enclosed sample revocation form, but this is not required.

The sending of the revocation before the expiry of the time-limit is sufficient to safeguard the revocation period.

Consequences of revocation

If you revoke this agreement, we will refund to you all payments that we have received from you, including shipping charges, not later than 14 days from the date of revocation. For this repayment, we use the means of payment used by you unless otherwise agreed. In no case will they be charged for fees.

You have to return the goods to us immediately (at least within 14 days from the date of receipt), to us (Organotoy UG (haftungsbeschränkt), Walsroderstrasse 271d, 30855 Langenhagen).

They bear the direct costs of returning the goods

End of revocation


Disclaimer of liability

Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This shall also apply to the agent's agent or vicarious agent, if the customer objects to these claims. Exceptions are damages claims of the customer because of injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled to the achievement of the contract goal. This also does not apply to claims for damages following gross negligence or willful breach of duty on the part of the supplier or his legal representative or vicarious agents.

Language, jurisdiction and applicable law

Where any disputes arise under or in connection with the construction or performance of this Agreement, including the construction or performance of this clause, and said disputes cannot be settled amicably, a panel of three (3) arbitrators shall finally and conclusively decide on said disputes,to the exclusion of
proceedings before the ordinary courts of justice. All disputes arising out of or in connection with the present contract which cannot be settled amicably shall be finally decided by three arbitrators.The arbitral tribunal shall convene in Hanover, Germany.The proceedings shall be governed by sections 1025 et seq. ZPO (German Code on Civil Procedure).

Legal venue clause

The Regional Court of Hanover, Germany shall have jurisdiction to adjudicate any and all disputes rising out ofthis Agreement, unless mandatory statutory provisions require otherwise.

Choice of law clause
‘German substantive law shall apply to this Agreement; United Nations Convention on Contracts for the International Sale of Goods (CISG) shall be excluded’