FAQ´s

Custom Color

Since we use mica pigments, we can make any of your color wishes come true.

Including glow in the dark effect in pink, blue or green.

If you would like a specific pattern for your toy, please let us know.

whether marbled, split or in a soft transition. Many variations are possible here.

If you don't have any preferences, simply leave the color design to our artists in the studio.

Please enter your wishes in the personalization field.

Firmness

As standard we use a medium hard silicone with Shore A5.

Products with a return option (chain or rope) can only be manufactured in shore A05.

If you would like a different level of hardness, please let us know.

choose from the following levels:

Soft: 00-30

Medium: Shore A5

Hard: Shore A10

Very hard: Shore A30

Vac-U-Lock

If desired, we can provide your toy with a Vac-U-Lock hole so that you can use it, for example, with a fuck machine or a strap-on.

This costs €10 extra

The best way to do this is to send us an email

If you would like to have a Vac-U-Lock for your sit plug, please note that this is only possible from size XL.

FAQ´s and Safety informations

Your safety is our priority,

That's why we make sure to offer you only the best quality.

All Organotoy products are handcrafted under the highest quality standards and comply with either ISO 10993-10 or ISO 10993-5 to ensure 100% body safety. Our pigments are also safe and harmless to mucous membranes.

To ensure that our products are safe to use, please note the following instructions for use:

Production times / delivery times

Production time:

After receipt of payment, your toy will be made in our studio by our artists according to your wishes.

Please note that our toys take 4 to 6 weeks to process.

Airbrush products have a processing time of 8 to 10 weeks

Products from the “Ready to ship” category will be shipped within 5 working days.

Delivery time:

The delivery time within Germany is 2-3 working days.

Within the EU 3-5 working days.

For deliveries outside the EU, the delivery time depends on whether express delivery was selected or not.

Express delivery with UPS takes 3 days.

Normal delivery with FedEx up to 10 days

Payment Methods

We accept payments through Paypal.

You can also pay at checkout without having your own Paypal account.

This can also be done by credit card, direct debit or direct transfer.

Orders will only be processed after receipt of payment.

If you have any problems with payment, please contact us using the contact form on our homepage.

Material and safety instructions

Material:

-All of our products are made from body-safe premium silicone.

- All our pigments are mucous membrane safe:

- Our chains are made out of Stainless steel V4A and have a breaking load of 440 kg

Genera

-Please never use silicone-based lubricants but always water-based ones.

-Please store our products separately from other toys whose exact material you do not know. (Inferior silicone, vinyl or rubber dissolves when stored together and can damage the silicone in our products)

Our products can also be stored together

Eggs and balls:

-Don´t used anally without a return option (chain).

-never push these products deeper than they would naturally slide.

-Never use objects, other toys or body parts to insert these products deeper.

-If you have had rectal or intestinal surgery, please do not use these products anally

Instagram Competition:

Current competition on Instagram:

Win a product of your choice from our shop. The value is limited to €120, this amount cannot be paid out or given in the form of a voucher. We will also pay for shipping.

Ends on Monday July 15th, 2024 The raffle will take place on July 16th, 2024 and will also be published on Instagram. You will be informed of your win via a private message.

Some tips to make this competition legal for us as a German company: This competition has no connection with Instagram and is not sponsored, organized or supported by Instagram in any way. Organotoy is the operator of this competition and our terms and conditions, data protection regulations and our imprint apply to the competition.

By participating, you agree to provide us with your shipping information for sending the prize in accordance with GDPR standards. No data will be stored after the competition.

You cannot have the winnings paid out and legal recourse is excluded.

To take part you must:

  1. be over 18 years old
  2. follow us on Instagram
  3. like and comment on the post about the competition
  4. to improve your chances you can also share it in your story